SUPERWREN
How can we help?
Get help with your Superwren account, software subscription, or booking tools.
Updated September 7, 2026
Email Superwren
Tell us what happened and which account or booking page is affected. Include the account email and any relevant invoice or booking reference.
support@superwren.comNever send passwords, full card details, or API keys.
Manage your Superwren subscription
Open Payments in your workspace to see your trial end time or subscription status. Select Manage or cancel trial during a trial, or Manage billing afterward, to open Stripe’s billing portal and complete your change.
New subscribers get a 3-day free trial with a card required. The plan then costs $99.99 USD per month, charged automatically unless you cancel before the trial ends. Any discount shown at checkout applies. Cancelling during the trial keeps access until its end without the first subscription charge. Cancelling after a paid period starts keeps access through that paid period. Read the cancellation and refund policy for more details.
Choose how customers pay for appointments
In Payments, choose Book now, pay separately to accept bookings and use your own payment method. Add instructions so customers know how to pay. You do not need to connect Stripe for appointment payments with this option. Your Superwren software subscription still applies.
To collect payment when customers book, choose Pay at booking with Stripe and complete your business’s Stripe setup. Payments collected outside Superwren are not recorded as collected revenue in your dashboard.
Change an appointment or request a service refund
Contact the business providing the appointment. It manages its schedule, services, and customer refunds. Superwren support handles problems with the software; it does not perform the booked service.
Manage a membership you bought from a business
Use your secure membership link to view available sessions or manage billing. If you have lost access, use membership recovery with the email used for your purchase. Never share a secure membership link publicly.
Account access or privacy questions
Use sign in to return to your workspace. For a software issue, account-data request, or privacy question, contact support@superwren.com. Our privacy notice explains how the service uses information.
Superwren is operated by RTM Brands LLC, based in Tempe, Arizona.